Arizona Emergency Net - Maricopa

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AEN-MAR

Every Monday night, the Arizona Emergency Net – Maricopa meets on 2 meters FM for training and exercise in the public service communication arts. We focus on preparation and readiness for public service – be it scheduled events like bike races or drills, or emergencies such as storm damage or terrorist attacks. Someone has to be ready. This net is dedicated to addressing that challenge. The Arizona Emergency Net – Maricopa also activates during threats or emergencies affecting Maricopa County

9-12-2011 - Working with Non Hams - WB4ZKA

29-09-2011

The topic was "WORKING WITH NON-HAMS"   30 stations participated.  Of those, 6 are signed up for one of the five MCECG events on the weekend of 1~2 October and 12 are signed up for other events during Fall. It's not just our radio jargon that needs to be translated for non-hams.  We also have the challenge of helping non-hams clarify their questions to us. For instance, a rest stop captain asks you, "Have additional supplies been sent to us?  If so, when will they arrive?"  Yes, you could relay that message to the net, but you would add value by clarifying with the captain...
  • What supplies do you need?
  • Have you run out, yet?  If not, when do you expect to run out?
  • Are there any other supplies you need re-stocked while we're at it?  (Expect only one re-stock trip.  Make the most of it.)
  • When will new supplies be moot... of no value?  (Such as after the last rider has passed the rest stop.)
  • Are fresh supplies already scheduled to be delivered?  Who is arranging that?  What is the expected delivery schedule?
 Now you have a better request to make of the net and have added value to the captain's question. We explored bad examples of responses to non-ham questions, too. Our ham jargon serves its purpose among ourselves, but there is a time and place to speak normal English.  It's our job to adapt to them, not theirs to us. 

We can also add value by looking for non-radio ways to serve.  The key is to find out what they need and to be prepared to provide it. 

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